Connecting New Brunswickers to Help 24/7

Q: How Do I Access the Service?

Dial 2-1-1 (free)Call the toll-free line 1-855-258-4126Call the toll-free VRS line 1-855-405-7446Email 211nb@findhelp.caNEW 211 Online portal and searchable database: nb.211.ca

Why 211 Matters

When people face crises such as losing a job, needing emergency food, struggling with mental health, they often don’t know where to turn. Research shows it takes you seven phone calls to reach the right help. That’s seven barriers between you and the support that could change your life.

211 is the information and referral service that connects New Brunswickers to critical human, social, community, and government support. It helps you navigate the complex network of government and community programs and services quickly to find what you need for your unique situation.

When you call 2-1-1, you are connected with a real person who will ask questions about their situation and suggest programs or services that can help. Often, you are registered on the spot.

2-1-1 is 100% free, confidential, available 24/7, 365 days a year, and in over 170 languages.

Real help is on the other end of the line

What 2-1-1 is Not

211 is not a crisis management or counselling service. Our community navigators are not trained to offer advice. They are experts in the human, social, community and government resources, programs and services available to New Brunswickers. What they can offer though is information and referral to the help that’s out there.

How Does 211 Work with Community Organizations?

211 is a complementary service to the hard work that many organizations and services are doing. It helps ease the burden of research and navigation, so organizations can do what they’re best at: serving their people.

211 is a tool we can all use.

How Do I Access the Service?

Dial 2-1-1 (free)
Call the toll-free line 1-855-258-4126
Call the toll-free VRS line 1-855-405-7446
Email 211nb@findhelp.ca
NEW 211 Online portal and searchable database: nb.211.ca

211 is the front door to community, social and government services. When you don’t know where to turn, help starts at 211.

Have more questions about 211? Feel free to reach out to 211 NB Director of Community Engagement, Daniela Fernandez at 211info@moncton.unitedway.ca or call 506 858 8600, extension 3670.