When people face crises such as losing a job, needing emergency food, struggling with mental health, they often don’t know where to turn. Research shows it takes you seven phone calls to reach the right help. That’s seven barriers between you and the support that could change your life.
211 is the information and referral service that connects New Brunswickers to critical human, social, community, and government support. It helps you navigate the complex network of government and community programs and services quickly to find what you need for your unique situation.
When you call 2-1-1, you are connected with a real person who will ask questions about their situation and suggest programs or services that can help. Often, you are registered on the spot.
2-1-1 is 100% free, confidential, available 24/7, 365 days a year, and in over 170 languages.
211 is not a crisis management or counselling service. Our community navigators are not trained to offer advice. They are experts in the human, social, community and government resources, programs and services available to New Brunswickers. What they can offer though is information and referral to the help that’s out there.
211 is a complementary service to the hard work that many organizations and services are doing. It helps ease the burden of research and navigation, so organizations can do what they’re best at: serving their people.
211 is a tool we can all use.
211 is the front door to community, social and government services. When you don’t know where to turn, help starts at 211.
Have more questions about 211? Feel free to reach out to 211 NB Director of Community Engagement, Daniela Fernandez at 211info@moncton.unitedway.ca or call 506 858 8600, extension 3670.
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22 Church Street, T210
Moncton, NB
E1C 0P7
office@moncton.unitedway.ca
(506) 858-8600
Charitable Number: 11927 8455 RR0001
We acknowledge that the land on which United Way of Greater Moncton and Southeastern New Brunswick is located is the traditional unceded territory of the Wolastoqiyik and Mi’kmaq Peoples. May we learn to live with respect on this land and live in peace and friendship with its people. We are committed to protecting your privacy and maintaining the confidentiality of your personal information. United Way of Greater Moncton and Southeastern New Brunswick has in place measures to respect the confidentiality of personal information and protects personal information by safeguards that are appropriate to the sensitivity of the information. For our full policy, click here.
